The Addressee

You may make yourself the addressee and use your hotel’s address as delivery destination. Please consult and request approval from the hotel first. And please, do NOT send any materials to the Fair venue!

You may also make ACFF the addressee. Our fees are as follows:

Pick-up and delivery of the package:	US$ 40
Delivery only:	US$ 20

Note: Delivery is to the Fair venue on Friday morning of the Fair.
Note: Naturally, should ACFF have to make payments for the clearance of any packages, these will be billed to you.

Shipment of Materials

You are responsible to ship your own materials to Aruba. There are many options available:

1. Regular or priority mail

The package will arrive at the post office and the addressee* will receive a notification to it pick up. A general Afls. 7.50 clearance charge per package is applied by the customs official. It is recommended to send the package 4 to 5 weeks in advance. Note: if the package is not picked up within a certain period of time, the post office will return the package.

2. FedEx, UPS or other fast delivery service

The package should arrive in Aruba in the specified time, according to the company’s schedule. All packages must undergo inspection by the customs officials, but if all documentation is in order, this process should not take long. To avoid delays, you must, therefore, make sure that the contents of the packages/boxes are properly described and the value of the contents correctly specified. Packages will be delivered to the addressee*. Please send your package at least 1 week in advance for a 2 to 3 day delivery service, just in case there are delays. If packages are scheduled to arrive over the weekend, specify that weekend delivery is a must.

3. Ocean freight

North American exhibitors: If you have merchandise/giveaways, ready at least 3 weeks prior to arrival in Aruba, you may ship via land to Miami and from there by ocean with consolidated containers.

European exhibitors: We recommend you to ship your materials at least two months in advance in order to guarantee for them to arrive on time. In the Netherlands companies such as Jos Steeman have frequent services to Aruba.

All exhibitors will need a local shipment broker to clear all shipment materials at customs.

Packages and documents must be consigned to the broker with their telephone number and your group contact. It must also state that no customs clearance may be done unless by that broker.

An invoice with a complete description and value of each item along with a copy of the airway bill number must be sent to your broker via fax. This will enable your broker to prepare customs clearance immediately and have your merchandise delivered to your hotel by the time of your arrival or the Fair venue on the morning of the Fair. Please provide us the date and time and the place where the boxes are to be delivered.

Very important is a letter addressed to Aruba Customs to the attention of CHIEF OF CUSTOMS, ARUBA. In this letter your institution informs the Customs Chief who your customs broker is and who is appointed to clear all packages shipped for your college or university.

Generally, merchandise for incentives and meeting groups are exempted from import duties. However, Aruba customs reserves the right to designate your merchandise usable on site and will charge duties accordingly. Duties start at 7.5% for regular items and up to 40% on super deluxe items such as Rolex watches. At times, Aruba customs will not charge duties but require a deposit to be made prior to releasing the goods. If this happens your broker will inform you in order to receive an approval from you and an agreement that ECO DMS will be reimbursed any monies paid to Aruba customs. Please be aware of the following specific charges:

• Cost for customs clearance in/out, per shipment is US$70.00
• Delivery charges are based upon weight at US$0.25 per pound with a minimum charge of US$ 45.00 per shipment
• There is a customs and administration charge of US$ 15.00 per shipment.
• ECO will hold shipment at our warehouse with no charge if shipments are small and no bigger than 6 boxes and kept no longer than 7 days including weekend
• Afterwards there will be a charge per box of US$ 5.00 for in/out warehouse charge
• If shipments have to custom cleared after 4:00 pm or on weekends or holidays, there are extra charges by the Aruba Custom Office of US$ 20.00 per hour
• ECO’s custom service and delivery charges on evenings, weekend and holidays will be at 150%